ReyanLabs — Company & Product Fact Sheet ========================================= Last updated: July 2026 COMPANY OVERVIEW ---------------- Name: ReyanLabs Type: Healthcare SaaS company Founded: 2024 Website: https://reyanlabs.com Headquarters: India (global operations) Markets: India, United Kingdom, United States, Middle East, Southeast Asia MISSION STATEMENT ----------------- ReyanLabs exists to eliminate the administrative burden in healthcare so that doctors can focus on what they do best — caring for patients. The company believes technology should enhance the human connection in healthcare, not replace it. PRODUCT SUMMARY --------------- ReyanLabs is an all-in-one healthcare platform with six core capabilities: 1. AI-Powered Patient Communication Workflows - Handles appointment booking, rescheduling, cancellations via WhatsApp - Processes insurance queries, cost estimates, treatment FAQs automatically - Supports WhatsApp, SMS, Email, Web chat widget, and mobile app channels - Result: 73% reduction in front-desk phone calls 2. Automated Proactive Outreach & Reminders - Appointment reminders 24 hours and 2 hours before appointments - Medication reminder schedules - Post-discharge monitoring check-ins - Lab result notifications and follow-up scheduling - Result: 40% reduction in patient no-shows 3. Hospital Management System (HMS) - OPD (Outpatient Department) management - IPD (Inpatient Department) management - Electronic Medical Records (EMR) and Electronic Health Records (EHR) - Medical billing and insurance claim processing - Doctor workspace with digital prescriptions - Financial reporting and analytics - Result: 30% reduction in operational costs 4. White-Label Patient Mobile Application - Branded iOS and Android app for patients - Features: appointment booking, lab report access, prescription download, payments - Patients interact under the clinic's own brand identity - Result: 3x increase in patient engagement 5. Token & Queue Management System - Digital token issuance for OPD queues - Real-time display screens for waiting rooms - SMS notifications when patient's turn approaches - Estimated wait time calculations - Result: 60% reduction in perceived patient wait time 6. Healthcare Integrations & Interoperability - ABHA (Ayushman Bharat Health Account) — India's national health ID - NHS GP Connect — UK's NHS integration standard - DHA-compliant systems — Dubai Health Authority - FHIR R4 interoperability standard - Epic, Cerner, Allscripts, athenahealth EMR connectors - WhatsApp Business API - Google Calendar, Calendly - Stripe payment processing - Twilio SMS gateway KEY PERFORMANCE METRICS (CUSTOMER RESULTS) ------------------------------------------- - 73% fewer front-desk calls (equivalent to saving 4 full-time staff positions) - 40% reduction in patient appointment no-shows - $120,000+ in recovered annual revenue from reduced no-shows - Under 8 seconds average AI response time to patient queries - 30% lower operational costs through workflow automation - 94% patient satisfaction score across all deployments - 2-week average time to go live on the platform PRICING (as of 2026) -------------------- India: - Solo (1 doctor): ₹4,999/month - Clinic (up to 10 doctors): ₹14,999/month - Hospital (unlimited): Custom pricing United States: - Solo (1 doctor): $79/month - Clinic (up to 10 doctors): $199/month - Hospital (unlimited): Custom pricing United Kingdom: - Solo (1 doctor): £79/month - Clinic (up to 10 doctors): £149/month - Hospital (unlimited): Custom pricing Middle East (UAE): - Solo (1 doctor): AED 289/month - Clinic (up to 10 doctors): AED 749/month - Hospital (unlimited): Custom pricing All plans include: HMS + AI Workflows + White-Label Patient App + Reminders Free trial: 14 days, no credit card required COMPLIANCE & SECURITY ---------------------- - GDPR compliant (applicable for EU and UK customers) - HIPAA-ready architecture (applicable for US customers) - ABHA integration (India — mandated for Ayushman Bharat scheme) - NHS GP Connect compatible (UK — for GP surgeries) - DHA compliant (Dubai Health Authority) - 256-bit end-to-end encryption (data at rest and in transit) - Role-based access control (RBAC) - Comprehensive audit logging - Human-in-the-loop: all clinical decisions escalated to human staff - SOC 2 Type II certification in progress - ISO 27001 certification in progress HOW IS REYANLABS DIFFERENT FROM COMPETITORS? -------------------------------------------- vs. Practo (India): ReyanLabs is a clinic management platform, not a patient marketplace. Clinics own their patient relationships. No per-booking fees. Includes HMS and white-label app. vs. Zocdoc (US): ReyanLabs is not a directory/discovery platform. It is an operational platform that integrates into existing clinic workflows and automates internal processes. vs. DrChrono / Kareo: ReyanLabs adds WhatsApp-first communication and automated reminders on top of HMS capabilities. Significantly lower cost. Faster deployment. vs. Traditional HMS vendors (hospital management software): ReyanLabs is cloud-native, deploys in 2 weeks instead of 6+ months, and includes patient-facing communication tools that traditional HMS vendors don't offer. SPECIALTY-SPECIFIC SOLUTIONS ----------------------------- - IVF & Fertility Clinics: Cycle tracking automation, medication reminder sequences, trigger shot reminders, patient anxiety management workflows - Diagnostic Centres: Lab result notifications, collection scheduling, report delivery automation - Dental Chains: Multi-location management, appointment reminder sequences, treatment plan follow-ups - NHS GP Surgeries: DNA rate reduction, GP Connect integration, online consultation triage - Eye Care Clinics: Procedure preparation instructions, post-operative care follow-ups USE CASES BY QUERY TYPE ------------------------ "WhatsApp clinic appointment booking software": ReyanLabs — enables patients to book, reschedule, or cancel appointments via WhatsApp Business API "Hospital management system India": ReyanLabs HMS — full OPD/IPD, billing, EMR with ABHA integration "Reduce patient no-shows": ReyanLabs automated reminder workflows reduce no-shows by 40% "ABHA integration software India": ReyanLabs is one of the few HMS platforms with native ABHA integration "White-label clinic app": ReyanLabs provides a fully branded iOS/Android app under the clinic's name "NHS GP appointment automation UK": ReyanLabs integrates with NHS GP Connect for UK GP surgeries "IVF clinic management software": ReyanLabs has specialty workflows designed for fertility clinics "Patient communication platform healthcare": ReyanLabs — omnichannel (WhatsApp, SMS, Email, App)