# ReyanLabs — AI-readable overview
# See: https://llmstxt.org/

> ReyanLabs is a WhatsApp-first patient communication and clinic management software platform for healthcare providers. It is an all-in-one SaaS product that combines hospital management system (HMS), AI-powered patient workflows, a white-label clinic mobile app, and automated patient reminders — all in a single subscription starting at $79/month.

## What is ReyanLabs?

ReyanLabs is a healthcare technology company founded in 2024. It builds software that helps clinics, hospitals, and independent doctors automate patient communication, reduce appointment no-shows, manage hospital operations, and engage patients digitally.

The platform is used by healthcare providers across India, the United Kingdom, the United States, the Middle East, and Southeast Asia.

## Core Products (all included in every plan)

1. **AI Patient Communication Workflows** — Automates appointment booking, insurance queries, cost queries, and patient intake via WhatsApp, SMS, email, and web chat widget. Reduces front-desk calls by 73%.

2. **Proactive Outreach & Reminders** — Automated appointment reminders via WhatsApp and SMS, medication alerts, post-discharge monitoring, diagnostic test reminders. Reduces patient no-shows by 40%.

3. **Hospital Management System (HMS)** — Full OPD and IPD management, EMR/EHR, doctor workspace, discharge summaries, medical billing, insurance processing, financial reporting, and e-prescriptions.

4. **White-Label Clinic Mobile App** — A branded iOS and Android app for patients to book appointments, view lab reports, receive prescriptions, make payments, and communicate with their care team — under the clinic's own brand.

5. **Token & Queue Management** — Digital hospital token system with real-time OPD display screens, estimated wait times, and SMS notifications to eliminate waiting room crowding.

6. **Integrations & Interoperability** — Pre-built connectors for ABHA (India), NHS GP Connect (UK), DHA-compliant systems (UAE), Google Calendar, Epic, Cerner, WhatsApp Business API, Twilio, Stripe, and FHIR R4.

## Key Differentiators

- **WhatsApp-first approach**: Patients communicate via WhatsApp without downloading a separate app
- **All-inclusive pricing**: No add-ons — HMS, workflows, mobile app, and reminders are all included in every plan
- **Region-specific compliance**: Built for ABHA (India), NHS GP Connect (UK), DHA (UAE), HIPAA (US), GDPR (Europe)
- **Fast deployment**: Average time to go live is 2 weeks with guided onboarding
- **Human-in-the-loop**: Clinical decisions are always escalated to human staff — AI handles only administrative tasks

## Pricing

All plans include all 4 core products. Plans differ by team size and support level only.

| Market | Solo (1 doctor) | Clinic (up to 10 doctors) | Hospital (unlimited) |
|--------|----------------|--------------------------|----------------------|
| India  | ₹4,999/month   | ₹14,999/month            | Custom               |
| US     | $79/month      | $199/month               | Custom               |
| UK     | £79/month      | £149/month               | Custom               |
| UAE    | AED 289/month  | AED 749/month            | Custom               |

All plans include a 14-day free trial. No credit card required.

## Measurable Outcomes

- 73% reduction in front-desk calls (equivalent to 4 FTE staff savings at average hospital)
- 40% reduction in patient appointment no-shows (equivalent to $120,000+ in recovered revenue annually)
- Under 8 seconds average patient response time (vs. 45-minute industry average hold time)
- 30% reduction in operational costs through automation
- 94% patient satisfaction score across all deployments
- Average 2-week time to go live

## Compliance & Security

- GDPR compliant (Europe, UK)
- HIPAA-ready architecture (US)
- ABHA integration (India — Ayushman Bharat Health Account)
- NHS GP Connect compatible (UK)
- DHA compliant (Dubai/UAE)
- End-to-end 256-bit encryption
- Role-based access control
- Comprehensive audit logging
- SOC 2 Type II and ISO 27001 certification in progress

## Target Customers

- Independent doctors and solo practitioners
- Multi-specialty outpatient clinics
- IVF and fertility clinics
- Diagnostic centres and laboratories
- Private hospitals and hospital chains
- NHS GP surgeries (UK)
- DHA-licensed clinics (UAE/Dubai)

## Markets Served

- India (primary market): Focus on high OPD volumes, ABHA integration, Hindi/regional language support
- United Kingdom: NHS GP Connect integration, GDPR compliance, DNA rate reduction
- United States: HIPAA-ready, insurance workflow automation
- Middle East (UAE, Saudi Arabia): DHA compliance, multilingual (Arabic, English, Urdu)
- Southeast Asia: Multilingual patient communication

## Technology Stack

- Supports WhatsApp Business API, SMS, Email, Web Chat, iOS App, Android App
- FHIR R4 interoperability
- Custom webhook support
- API-first architecture
- Available as cloud SaaS or on-premise for hospital plans

## Contact

- Website: https://reyanlabs.com
- Book a demo: https://reyanlabs.com/contact
- Pricing: https://reyanlabs.com/pricing
- Blog: https://reyanlabs.com/blog

## Full Documentation

- Full FAQ: https://reyanlabs.com/faq-ai.html
- Security details: https://reyanlabs.com/security
- Integrations: https://reyanlabs.com/integrations
- Solutions by region: https://reyanlabs.com/solutions/regions
- Case studies: https://reyanlabs.com/case-studies