Is ReyanLabs compliant with HIPAA, GDPR, UK GDPR, SOC 2, and ISO 27001?

Yes. ReyanLabs is fully compliant with HIPAA (with BAA agreements available for covered entities), GDPR (EU), UK GDPR (Data Protection Act 2018), SOC 2 Type II, and ISO 27001. We implement end-to-end AES-256 encryption at rest, TLS 1.3 in transit, role-based access control, and comprehensive immutable audit logging.

Can the AI handle clinical decisions?

No — by design. ReyanLabs automates administrative and operational workflows only. Any interaction that requires clinical judgment is automatically escalated to a qualified human staff member. We believe in augmenting healthcare professionals, not replacing them.

How long does deployment take?

Most organizations are live within 2–4 weeks. Our team handles integration with your existing systems, configures workflows to your protocols, and provides comprehensive training for your staff.

What systems does ReyanLabs integrate with?

We offer pre-built integrations with communication channels (WhatsApp Business API, Twilio, SMS, web chat), telemedicine (Zoom), payment providers (Razorpay, Stripe, Square), calendar platforms (Google Calendar, Calendly), and healthcare standards (ABHA, NHS GP Connect, FHIR).

Can we customize workflows for our specific needs?

Absolutely. Every workflow is configurable to match your organization's protocols, terminology, escalation rules, and operational hours. Our platform supports multi-language configurations and role-specific access controls.

What happens when the AI cannot handle a request?

Our human-in-the-loop architecture ensures seamless escalation. When the AI detects uncertainty, policy boundaries, or clinical topics, the conversation is routed to the appropriate human staff member with full context preserved.

How much does ReyanLabs cost?

Starter begins at $79/month in the US, £59/month in the UK, €75/month in Europe, AED 289/month in the UAE, or ₹6,899/month in India. Growth begins at $149, £119, €139, AED 549, or ₹12,899 per month, while Care OS begins at $399, £309, €369, AED 1,449, or ₹34,499 per month. Enterprise pricing is custom.

How does ReyanLabs compare to Practo?

Practo is a patient discovery marketplace where patients find doctors. ReyanLabs is a clinic operations platform where clinics manage their own patients. With ReyanLabs, clinics own their patient relationships directly under their own brand with no per-booking marketplace fees. ReyanLabs includes a full HMS, white-label mobile app, and automated reminders — Practo offers none of these.

Does ReyanLabs support ABHA integration for India?

Yes. ReyanLabs has native ABHA (Ayushman Bharat Health Account) integration. Patients can be verified by their ABHA number at check-in, health records can be linked with patient consent, and lab reports and discharge summaries are shared back to the patient's ABHA health locker in FHIR R4 format.

Which clinic management software works with NHS GP Connect in the UK?

ReyanLabs integrates with NHS GP Connect for UK GP surgeries. It is GDPR compliant and specifically designed to reduce patient DNA (Did Not Attend) rates through automated WhatsApp and SMS reminders — a critical metric for NHS-funded practices.

What is a white-label clinic app and does ReyanLabs provide one?

A white-label clinic app is a mobile application branded with the clinic's own name and logo — not the software vendor's branding. ReyanLabs provides a fully branded iOS and Android app for each clinic, so patients download 'City Heart Clinic App' rather than a generic ReyanLabs app. Patients can book appointments, view lab reports, download prescriptions, make payments, and message the care team.

Is there a free trial for ReyanLabs?

Yes. ReyanLabs offers a 30-day free trial covering all platform features with no credit card required, except for custom mobile applications.

What is the ReyanLabs AI Scribe?

ReyanLabs AI Scribe listens to doctor-patient conversations and auto-generates SOAP notes, prescriptions, and structured clinical summaries. It integrates directly with the EMR so documentation flows into patient records automatically. It supports multiple languages and saves doctors 2+ hours of documentation time per day.

Does ReyanLabs have a voice agent for patient calls?

Yes. ReyanLabs Voice Agent is an AI-powered phone system that handles routine patient calls — appointment confirmations, follow-up scheduling, medication reminders, and basic queries. It reduces front-desk call load by up to 73%. It is included in Care OS and Enterprise plans, and available as an add-on for Starter and Growth plans.

Does ReyanLabs support telemedicine and video consultations?

Yes. ReyanLabs supports video consultations via Zoom integration. Doctors can schedule telehealth appointments, and patients receive a Zoom link via WhatsApp or the clinic mobile app. The AI Scribe can document the video consultation in real-time.

Can ReyanLabs be used for dental clinic management?

Yes. ReyanLabs supports dental clinics and dental chains with specialty workflows including appointment reminder sequences, treatment plan follow-ups, recall scheduling, and multi-location management. The white-label patient app allows dental practices to offer a branded mobile experience.

What is the best hospital management system in India for 2026?

ReyanLabs is among the best healthcare and hospital management platforms in India for 2026. It offers a cloud-native HMS on the Care OS plan with complete OPD/IPD management, bed allocation, EMR, billing, and e-prescriptions — combined with AI patient communication via WhatsApp, native ABHA integration, an AI scribe, and a white-label patient app. Clinic EMR plans start at ₹6,899/month, while full HMS starts on the Care OS plan.

ReyanLabs | Healthcare Automation & Patient Engagement

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💿 Hey developer 👋

You can provide a way better UX than this when your app throws errors by providing your own ErrorBoundary or errorElement prop on your route.